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Fonts are blurry

Viewing 13 posts - 1 through 13 (of 13 total)
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  • March 19, 2024 at 10:35 pm #550478

    webzu
    Participant

    Hello, we are using the Popins font, but in most places the fonts appear blurry as in the attachment. What can we do about this?

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    March 20, 2024 at 6:30 pm #550804

    Hung Pham
    Participant

    Hi webzu,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    March 20, 2024 at 9:21 pm #550862

    webzu
    Participant

    Thank you

    I reset the fonts again, they look blurry again.

    March 21, 2024 at 12:32 am #550896

    webzu
    Participant

    This word does not work in the loco translation of ” My wishlist”.

    March 21, 2024 at 1:27 pm #551069

    Hung Pham
    Participant

    Hi webzu,

    1. Fonts

    It looks very sharp on my end, please double check https://prnt.sc/zUdnf8q6lmew

    2. Translation

    It seems you resolved issue. Please confirm me back https://prnt.sc/bUUR04_lSL15

    Regards,

    March 22, 2024 at 12:33 am #551266

    webzu
    Participant

    It’s on this page “my wishlist”. screenshot is attached.

    2. problem: I am getting Turkish character error in the menu. This font had to be compatible.
    It’s on this page “my wishlist”. screenshot is attached.

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    March 22, 2024 at 10:01 am #551326

    Hung Pham
    Participant

    Hi webzu,

    1. Wishlist

    Please double check https://prnt.sc/mfLz2ZF29-yo You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    2. Fonts render issue

    It caused by the Lato font is applying to header https://prnt.sc/7EACMAp1SHEJ

    Navigate to Theme Settings > Typography > Basic and change font in Header font section https://prnt.sc/XjsNjAqYlQBo

    Regards,

    March 25, 2024 at 12:28 pm #551984

    webzu
    Participant

    Thank you. I have one more question. I added a price including tax and made the settings. However, orders come excluding tax. The price on the orders page appears as the tax-free price. How can we fix this?

    March 25, 2024 at 1:00 pm #552013

    Hung Pham
    Participant

    Hi webzu,

    I see tax added on both Cart and Checkout pages https://prnt.sc/D6O_xZ8TXGeb https://prnt.sc/gZnPTmfCdzaP Please clear browser cache and double check.

    Regards,

    March 25, 2024 at 1:24 pm #552026

    webzu
    Participant

    Everything is normal on the website. no problem.
    However, on the order page, it shows tax-free payment on the admin > orders page. screenshot is attached.

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    March 25, 2024 at 2:05 pm #552045

    Hung Pham
    Participant

    Hi webzu,

    I checked inside the order and tax not included as well https://prnt.sc/NphsgUw6DJ0r

    And WoodMart does not control it, for specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires.

    Regards,

    March 26, 2024 at 12:33 pm #552312

    webzu
    Participant

    I experience this problem when I activate the “enable tax rates” option in Wocommerce settings. This is not a problem in every theme. There is a problem with this theme. That’s why I’m writing to you.

    March 27, 2024 at 9:27 am #552580

    Hung Pham
    Participant

    Hi webzu,

    I request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    Regards,

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