wd-swatches shows out of stock while they are in stock
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Hi there,
I’m encountering an issue on my website where product variations are incorrectly marked as “out of stock” when hovering over the product. I’ve confirmed that the variations actually have stock available.
Could you please advise on how to troubleshoot this issue and ensure the correct stock status is displayed?
Thanks,
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Hello,
Please regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf
Then clear the cache and recheck the issue.
Kind Regards
I did as u told.. but it didn’t work.
Cleared cache as well.
Hello,
In this case, may I disable 3rd party plugins and enable the parent/default theme for testing?
Thank you in advance.
Kind Regards
Hi,
okay..
Is it possible to do it just for a few minutes?
I don’t want that my client will lose sales.
Thanks.
Hello,
You can create a clone of the site and move it to the staging platform, thus we can investigate the issue there and the live site will not be affected in any case.
Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Kind Regards
Hello,
How are you?
I cloned it.
Thanks.
Hello,
Thank you. Please update all products via bulk action and the issue should be gone.
https://gyazo.com/f5f8110294edb3f19b01b0f708e9ba1c
Kind Regards
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