i can’t add my purchase code

This topic has 5 replies, 2 voices, and was last updated 8 months, 3 weeks ago by Luke Nielsen.

Viewing 6 posts - 1 through 6 (of 6 total)

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March 22, 2024 at 3:55 pm #551494

nguyentantukxd
Participant

hello i can’t add my purchase code

March 22, 2024 at 4:56 pm #551520

Luke Nielsen
Keymaster

Hello,

Please check this article for help: https://xtemos.com/docs-topic/theme-license-qa/

If you have any additional questions, please let me know.

Kind Regards

March 22, 2024 at 5:48 pm #551530

nguyentantukxd
Participant

check it,

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March 22, 2024 at 5:52 pm #551532

Luke Nielsen
Keymaster

Hello,

Could you please write us your server IP address? Also, send us your admin access so we can troubleshoot the problem.

Kind Regards

March 22, 2024 at 6:56 pm #551541
nguyentantukxd
Participant
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- This reply was modified 8 months, 3 weeks ago by Luke Nielsen.
March 25, 2024 at 10:58 am #551926

Luke Nielsen
Keymaster

Hello,

At the moment, I see that you have not installed the theme so I suggest while installing skip the step with the activation: https://prnt.sc/3o5G2G978wbp and then after installing the theme, navigate to WoodMart -> Theme license and paste the purchase code here: https://prnt.sc/JKxrsiZ484sq

Looking forward to hearing back from you!

Kind Regards
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Viewing 6 posts - 1 through 6 (of 6 total)

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