Cart page and Order complete page emty
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Hi
I am having trouble showing both emty cart page and also the Order complete pages
I have followed all tricks I have found but I don’t seem to get it working.
If the Cart is emty I get an emty page, if there is something in the cart everything works fine until I get to Order Complete page then it does not show up.
Hello,
It is an issue with third party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details so i will check and give you a possible solution.
Best Regards.
Hi I tried that but no luck, Cleared Cache but I did not get the empty cart page to show.
Hello,
In this case, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, You would better make the full backup of your site.
Thank you in advance.
Best Regards
Hello,
Now check back your site and check the cart page on your site after completely clearing the browser cache.
Best Regards.
Thanks now it is showing.
Most Welcome!!!.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.
Topic Closed.
Best Regards.
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