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Some issues with the Widgets

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #551548

    JLRamos
    Participant

    Hello,

    I can’t place widgets to the widget areas. Also I can’t customize them

    #551649

    Hello,

    Try to install Classic Widgets plugin to fix this problem
    https://wordpress.org/plugins/classic-widgets/

    Best Regards.

    #552044

    JLRamos
    Participant

    Classic Widget plugin was already installed. Actually I have more than one issue on wordpress with this template

    #552077

    Hello,

    What is the issue? Attach some screenshots and provide us with a list of steps on how to reproduce them on your website. Also share the wp logins details so i will further check on your site and give you a possible solution.

    Best Regards

    #552084

    JLRamos
    Participant

    Hello,
    Thank you for your support. I have issues on widgets, Product attributes ( I can’t add and atributte to a product), Attributes ( I can’t sorting items)

    Attachments:
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    #552215

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #552381

    JLRamos
    Participant

    Hi,

    Indeed was one widget the cause of the problems. I finally can go further.

    Regards,

    #552384

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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