Home › Forums › WoodMart support forum › Video

Video

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 1, 2024 at 7:31 pm #553966

    atiam1982
    Participant

    I’m adding a video from YT. Unfortunately, in Elementor I only see “module” and there is an empty space on the page, nothing is displayed. Where could the problem be?

    Attachments:
    You must be logged in to view attached files.
    April 2, 2024 at 12:33 pm #554150

    Hung Pham
    Keymaster

    Hi atiam1982,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    April 2, 2024 at 2:20 pm #554225

    atiam1982
    Participant

    Hi, in extra informations

    April 3, 2024 at 8:14 am #554407

    Hung Pham
    Keymaster

    Hi atiam1982,

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    Thanks for your patience.

    Regards,

    April 3, 2024 at 9:40 am #554437

    Hung Pham
    Keymaster

    Hi atiam1982,

    Short video is currently does not support at this time. But it is possible to remove short parameter from URL and it will work as a regular video, for e.g https://youtube.com/shorts/J38Yq85ZoyY to https://youtu.be/J38Yq85ZoyY

    Regards,

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)