Maintenace mode

This topic has 18 replies, 2 voices, and was last updated 9 months, 1 week ago by Luke Nielsen.

Viewing 19 posts - 1 through 19 (of 19 total)

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April 9, 2024 at 11:42 am #555942

filipporussowebdesign.it
Participant

HI
I enabled the maintenance function and created the page, I inserted maintenance mode into the template and it seems to work correctly, but I need to create an Access key for maintenance mode.
I inserted this link in theme settings box https://www.mosquiteraideal.com/?suppress_maintenance but it doesn’t work.
Please can you help me?

April 9, 2024 at 12:40 pm #555981

Luke Nielsen
Keymaster

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

April 9, 2024 at 1:43 pm #556005

filipporussowebdesign.it
Participant

Yes corse

April 10, 2024 at 2:21 pm #556292

Luke Nielsen
Keymaster

Hello,

I apologize for the delay.

Seems that the password is wrong – https://prnt.sc/72xlXrVKKlRO, could you please update it?

Looking forward to hearing back from you!

Kind Regards

April 11, 2024 at 9:43 am #556429

filipporussowebdesign.it
Participant

Hi, the password is correct, for some reason that I don’t understand if you try to log in 2 times in a row the second attempt lets you in 🙂

April 12, 2024 at 9:15 am #556700

Luke Nielsen
Keymaster

Hello,

Okay, tried as you said, but I failed, here is a video: https://dropmefiles.com.ua/en/XSvRT

let me know if I missed something.

Kind Regards

April 12, 2024 at 9:58 am #556721

filipporussowebdesign.it
Participant

Please try with this account

April 12, 2024 at 5:47 pm #556891

Luke Nielsen
Keymaster

Hello,

You need to define only the key, thus the URL of the site should be removed – https://prnt.sc/a21M5qKlXphl

Thank you for your time.

Kind Regards

April 12, 2024 at 7:28 pm #556900

filipporussowebdesign.it
Participant

Ok thanks, can you please show me an example?
I didn’t quite understand what to enter as the key 🙂

April 15, 2024 at 10:41 am #557228

Luke Nielsen
Keymaster

Hello,

Sorry for the delay.

Here is an example: https://prnt.sc/IwUofcdoWafT

Let me know if you have additional questions.

Kind Regards

April 15, 2024 at 11:41 am #557259

filipporussowebdesign.it
Participant

Sorry, I probably didn’t quite understand what this access key is for.
Is it used to access the site via login when it is under maintenance or can I create a link to simply bypass maintenance mode?

April 15, 2024 at 11:45 am #557267

Luke Nielsen
Keymaster

Hello,

Yes, it is a link to simply bypass maintenance mode. To access to the site via login you need to use some plugins for Maintenance, by default from theme settings we have only functionality for bypassing maintenance mode via the link.

Kind Regards

April 15, 2024 at 11:54 am #557272

filipporussowebdesign.it
Participant

Ok thanks, I only entered this key as suggested ?suppress_maintenance and when I type https://www.mosquiteraideal.com/?suppress_maintenance it always returns the maintenance page.
I have cleared caches and even tried visiting incognito, but nothing changes, can you please check?

April 15, 2024 at 12:01 pm #557275

Luke Nielsen
Keymaster

Hello,

I apologize, my mistake. The ? is not needed – https://prnt.sc/Q30FfbeM_keR, result – https://gyazo.com/e72ff7bca99ba334583d9983ac44e9e7

Kind Regards

April 15, 2024 at 12:19 pm #557284

filipporussowebdesign.it
Participant

I did what you told me but it still doesn’t work..

April 15, 2024 at 12:22 pm #557286

filipporussowebdesign.it
Participant

Ok i understand, I entered without ? but the link must contain it, that’s how it works.
Thanks

April 15, 2024 at 12:24 pm #557287

Luke Nielsen
Keymaster

Hello,

Checked on your side and it works well now, here is a video: https://dropmefiles.com.ua/en/sw67hUK23W

Kind Regards

April 15, 2024 at 12:30 pm #557288

filipporussowebdesign.it
Participant

Thank you very much 🙂

April 15, 2024 at 3:00 pm #557343

Luke Nielsen
Keymaster

Hello,

Always remember that you can reach out to us with any questions you may have.

Have a good day!

Kind Regards
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Maintenace mode

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