filters don’t look neat

This topic has 8 replies, 2 voices, and was last updated 10 months, 3 weeks ago by Hung Pham.

Viewing 9 posts - 1 through 9 (of 9 total)

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April 10, 2024 at 2:44 pm #556296

isacuhaci
Participant

Hello, I have just installed Woodmart on a previously established site. However, there are some problems I noticed. For example, the Filters Section Does Not Appear Regularly

April 10, 2024 at 2:47 pm #556300

isacuhaci
Participant

April 11, 2024 at 11:55 am #556498

Hung Pham
Keymaster

Hi isacuhaci,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

April 11, 2024 at 1:54 pm #556536

isacuhaci
Participant

My main problem right now is that some content on the home page has shifted. I would be glad if you support

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April 12, 2024 at 11:34 am #556775
Hung Pham
Keymaster
Hi isacuhaci,

It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

Then, I kindly request you to read and adhere to the steps outlined in our theme documentation, which can be found at the following link: https://xtemos.com/docs-topic/installation-process/

If you have any further questions, please don’t hesitate to reach out.

Regards,
- This reply was modified 10 months, 3 weeks ago by Hung Pham.
April 12, 2024 at 12:07 pm #556795

isacuhaci
Participant

For this reason, I reset the site twice but it did not fix it. I also proceeded by following the contents in the link you sent.

What else could be the problem?

April 13, 2024 at 9:00 am #556967
Hung Pham
Keymaster
Hi isacuhaci,

It may caused by the old content was still there and overlapped the new content.

Please provide me temporary wp-admin info (wp-admin URL, username, password) and I will help you to import demo content. Would you mind if I erase all content and re-import?

Regards,
- This reply was modified 10 months, 3 weeks ago by Hung Pham.
April 15, 2024 at 12:55 am #557161

isacuhaci
Participant

Thank you, I solved the problem. Can you delete this post? Because my information is included.
regards

April 15, 2024 at 7:13 am #557171

Hung Pham
Keymaster

Hi isacuhaci,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

I removed all information related to your site.

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,
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