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Wishlist icon not showing on mobile

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • April 10, 2024 at 3:08 pm #556309

    designfrenzy.nl
    Participant

    Hi,
    On mobile the wishlist icon is not showing on the product archive page and on the product page.

    April 10, 2024 at 3:12 pm #556311

    Luke Nielsen
    Keymaster

    Hello,

    There is no icon for the Desktop as well, please send me access to the admin panel: https://prnt.sc/2zYmOF57SXM7

    I await your response.

    Kind Regards

    April 10, 2024 at 4:15 pm #556325

    designfrenzy.nl
    Participant

    On desktop the wishlist icons appears on the product archive on hover.
    On the product page the wishlist icon is below the add to cart button.

    April 11, 2024 at 9:21 am #556415

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the clarifications.

    I see that now the Wishlist icon appears on mobile:

    Archive page: https://prnt.sc/4zTVQ_ZrWKYO
    Product page: https://prnt.sc/_xdfuD0jhp5o

    Let me know if you have sorted it our or if I missed something.

    Kind Regards

    April 11, 2024 at 12:59 pm #556522

    designfrenzy.nl
    Participant

    Hi,

    On my end it is still not showing.
    See attached files. Those are actual mobile screenshots.

    Attachments:
    You must be logged in to view attached files.
    April 11, 2024 at 4:25 pm #556595

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    April 14, 2024 at 12:06 pm #557124

    designfrenzy.nl
    Participant

    Hi,

    I tried the above mentioned but it did not solve the issue.

    April 14, 2024 at 6:00 pm #557141

    designfrenzy.nl
    Participant

    I also noticed that the wishlist icon in the header is not showing on mobile.

    Attachments:
    You must be logged in to view attached files.
    April 15, 2024 at 9:08 am #557190

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Theme Settings -> Shop -> Wishlist -> turn off the “Only for logged in” option: https://prnt.sc/yGKXx0RGhPF_

    Clear the cache and recheck the issue.

    Kind Regards

    April 15, 2024 at 12:12 pm #557283

    designfrenzy.nl
    Participant

    Oh yes, now the icons are showing and it’s working. But, I want the icons to be visible even if the customer is not logged in. So that when the customer is not logged in and wants to save a product in the wishlist it says ‘log in before adding to wishlist’. Is that possible?

    April 15, 2024 at 2:59 pm #557341

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, for now, it works in such a way. You can suggest such behavior in our feature request list – https://woodmart.canny.io/feature-requests so our developers will consider it.

    Kind Regards

    April 15, 2024 at 3:18 pm #557348

    designfrenzy.nl
    Participant

    Ok, thanks.

    April 15, 2024 at 3:36 pm #557356

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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