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Sidebar Cart Not Displaying Upon “Add To Cart” Action

Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 11, 2024 at 8:24 am #556403

    Offerbabaz
    Participant

    Hi Team,

    I hope this message finds you well. I’m encountering a challenge with our website’s functionality where the sidebar cart isn’t appearing when a user clicks the “Add To Cart” button. Despite my efforts, I’ve been unable to resolve the issue and would greatly appreciate your expertise in this matter.

    To provide you with a clearer picture, I’ve shared screenshots of my current configurations:

    Theme Settings: https://prnt.sc/g0ed9mY-QmTR
    Theme Header Settings – https://prnt.sc/TfKpgqwbl0LG
    Elementor Pro Settings – https://prnt.sc/q9QZMQydWcp8
    WooCommerce Settings – https://prnt.sc/BDvr_NarXXI8
    In an attempt to diagnose the problem, I’ve deactivated all plugins except for Elementor, Elementor Pro, and WooCommerce, but the issue persists.

    Additionally, I’m extending admin access to our site for a more thorough examination. You’ll find the WordPress credentials in the private content section.

    Thank you for taking the time to look into this. Your support is invaluable.

    Thank You

    April 11, 2024 at 11:00 am #556466

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Kind Regards.

    April 11, 2024 at 8:02 pm #556642

    Offerbabaz
    Participant

    permission.

    April 12, 2024 at 4:36 pm #556865

    Luke Nielsen
    Keymaster

    Hello,

    The issue was caused due to different values for the cart on mobile and desktop, to solve it you need for mobile header to set the “Hidden sidebar” – https://prnt.sc/h3F3bye_Eyzv

    Kind Regards

    April 13, 2024 at 9:24 am #556976

    Offerbabaz
    Participant

    Thank You, It showing now. But its design not showing properly could you please guide me that how and from where can I fix this design issue?

    Screenshot – https://prnt.sc/ynsw-kBFX1b1

    Thank you

    April 15, 2024 at 5:58 am #557165

    Offerbabaz
    Participant

    waiting for response

    April 15, 2024 at 9:04 am #557189

    Luke Nielsen
    Keymaster

    Hello,

    You need to disable the Elementor Mini Cart template that is designed to work with Elementor Pro under Elementor -> Settings -> Integrations -> WooCommerce > Mini Cart Template and select Disable. https://take.ms/Ra7Cv

    Kind Regards

    April 16, 2024 at 9:45 am #557550

    Offerbabaz
    Participant

    All these settings are already done.
    heme Settings: https://prnt.sc/g0ed9mY-QmTR
    Theme Header Settings – https://prnt.sc/TfKpgqwbl0LG
    Elementor Pro Settings – https://prnt.sc/q9QZMQydWcp8
    WooCommerce Settings – https://prnt.sc/BDvr_NarXXI8

    But its design not showing properly could you please guide me on how and from where I can fix this design issue?

    April 16, 2024 at 2:24 pm #557684

    Luke Nielsen
    Keymaster

    Hello,

    The issue comes from that plugin: https://prnt.sc/67AGjVywyN3G, I suggest you disable it and clear the cache. Also, after disabling the plugin, remove all products from the cart and add any product again to recheck the issue properly.

    Kind Regards

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