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Variable products not working

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • April 17, 2024 at 1:39 pm #557986

    stamjoe
    Participant

    Hello, i am using the latest version of woodmart, when i create a product with variables the image gallery dosent work, (its working fine in simple products) also when i use Litespeed cache plugin the variable product preview is in mobile version in my pc ( i deleted the plugin).
    Please take a look at the latest product in products.
    Thanks in advance
    Joe

    April 17, 2024 at 3:32 pm #558043

    stamjoe
    Participant

    https://whitedecor.gr/product/sentonia-rainbow-flat-monochroma-poly-cotton-mono-170x260cm/

    April 17, 2024 at 5:26 pm #558101

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Kind Regards.

    April 17, 2024 at 5:32 pm #558104

    stamjoe
    Participant

    Hello, please procced
    Thanks

    April 18, 2024 at 9:47 am #558273

    Luke Nielsen
    Keymaster

    Hello,

    Looks like the issue is in 3rd party code that comes from the child theme. You can enable the parent theme and be sure that it works well.

    Kind Regards

    April 18, 2024 at 10:16 am #558298

    stamjoe
    Participant

    Hello, its working fine now, i have to make any changes with my theme (enable the parent theme) ?

    April 18, 2024 at 2:15 pm #558461

    Luke Nielsen
    Keymaster

    Hello,

    In the child theme, you have the 3rd party code, which causes the issue. The parent theme doesn’t have 3rd party code so as a result you can see that it works well when enabling the parent theme. Either debug your custom code or remove it from the child theme to make the swatches work well.

    Kind Regards

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Viewing 7 posts - 1 through 7 (of 7 total)