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Woodmart Header breaks every few hours/days needs clear cache to fix

Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 18, 2024 at 9:55 am #558277

    nowhere.gr
    Participant

    Hello, we are using WP Rocket + woodmart theme. Everything works fine except the header which every day or so breaks (loses all it’s elements, menu icon, widgets, menu, icons etc) and needs a whole site clear cache to fix. Our guess is that we need some excemptions to add inside WP Rocket but anything we tried didn’t seem to work.

    Thank you

    April 18, 2024 at 11:31 am #558333

    nowhere.gr
    Participant

    I send you two screenshots also that shows the before and after

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    April 18, 2024 at 2:20 pm #558466

    Luke Nielsen
    Keymaster

    Hello,

    In Theme Settings you have enabled this https://prnt.sc/uWSom_rtgwWp option which works well only when you use a separate cache for mobile device – https://prnt.sc/OlM5OnNNeY4G, so you need to enable it to make it work right.

    Kind Regards

    April 18, 2024 at 2:22 pm #558467

    nowhere.gr
    Participant

    This problem happens on desktop as well. So we need to enable separate cache for mobile to fix the desktop version as well?

    Thank you

    April 19, 2024 at 9:59 am #558751

    Luke Nielsen
    Keymaster

    Hello,

    Yep, those options that you enabled (separate page for mobile, Mobile DOM optimization) can be used only with the separate cache for mobile devices option otherwise you will have issues as you described above.

    Kind Regards

    April 19, 2024 at 10:58 am #558781

    nowhere.gr
    Participant

    Thanks a lot!

    April 19, 2024 at 12:12 pm #558827

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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Viewing 7 posts - 1 through 7 (of 7 total)

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