Woomart Icons invisible

This topic has 5 replies, 2 voices, and was last updated 6 months, 3 weeks ago by Artem Temos.

Viewing 6 posts - 1 through 6 (of 6 total)

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April 19, 2024 at 11:02 am #558784

schaetz
Participant

Hello,
it is certainly an old problem, but unfortunately all icons are missing in the woomart theme. They are also invisible in the theme setting typography. What can I do?
https://shop.mexxsoft.com/shop/

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April 19, 2024 at 11:14 am #558793

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

April 19, 2024 at 11:39 am #558811
schaetz
Participant
Hello, thanks for the fast reply!

Greetings
Rolf Schätz – mexXsoft
- This reply was modified 7 months, 1 week ago by Artem Temos.
April 19, 2024 at 11:44 am #558816

Artem Temos
Keymaster

Hello,

Please use the private content field to post information on your website.

Also we see that some files are missing on your website. Could you please update the theme to the latest version 7.5 and check again?

Kind Regards

April 29, 2024 at 11:09 am #561592

schaetz
Participant

Hello,
I updated to version 7.5 – but the icons ars still missing…

April 29, 2024 at 11:51 am #561618

Artem Temos
Keymaster

Please check your website files on the server and make sure that this file does exist https://shop.mexxsoft.com/wp-content/themes/woodmart/fonts/woodmart-font-1-700.woff2

Kind Regards
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