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Purchased woodmart template and critical error

Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 24, 2024 at 12:26 am #560040

    famemarketing23
    Participant

    There is a problem in woodmart theme I followed documentation to install theme and after installing it gives me error ( screenshot in attachment) when access any thing in dashboard and website gives blank page .

    notice : i installed the last update

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    April 24, 2024 at 9:20 am #560101

    Artem Temos
    Keymaster

    Hello,

    We tried to visit your dashboard, but it appears to be broken now. Here is a screenshot https://gyazo.com/30dce95ba97434a28e4e7b3dfbe172d6
    Please check your website first and let us know when we can continue.

    Kind Regards

    April 24, 2024 at 8:00 pm #560393

    famemarketing23
    Participant

    yes this is also the issue from your side how can i fix it hhhhh

    April 24, 2024 at 8:01 pm #560394

    famemarketing23
    Participant

    this is the main admin user and pass try these :

    April 25, 2024 at 9:12 am #560489

    Artem Temos
    Keymaster

    This issue is not related to our theme and it is different from the error on your screenshot. You can uninstall the theme completely and see if it helps. Once you fix your website we will install the theme for you.

    April 26, 2024 at 1:00 am #560840

    famemarketing23
    Participant

    ok i deactivated license and uninstalled wordpress then installed wordpress so plz install the woodmart main theme

    April 26, 2024 at 9:40 am #560923

    Artem Temos
    Keymaster

    We have installed our theme and imported default dummy content. Please check from your end now.

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Viewing 7 posts - 1 through 7 (of 7 total)