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Missing price suffix

Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 24, 2024 at 12:54 pm #560224

    Fletsch
    Participant

    Hello

    I use “Price unit of measure” for some products, for some not. Now in the cart the price suffix is missing for those products without a unit of measurement. See here: https://nimb.ws/VLBWOk6

    This looks like an error as when I enter a unit of measurement the price suffix shows up. But I can’t enter it everywhere as I only sell some products per squaremeter.

    Best regards

    April 24, 2024 at 1:14 pm #560240

    Fletsch
    Participant

    Also I have the problem that the right column on the checkout page is constantly grayed out and the wheel doesn’t stop turning. Any idea what’s wrong? This worked some time ago.

    I disabled the payment methods one after the other but that doesn’t help.

    See: https://nimb.ws/paOe4C8

    • This reply was modified 10 months, 2 weeks ago by Fletsch.
    April 24, 2024 at 2:32 pm #560269

    Fletsch
    Participant

    Also since a recent update parts of the menu label are hidden: https://nimb.ws/xlVJT3P

    April 25, 2024 at 10:05 am #560517

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand whether it is our theme issue?

    02. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Best Regards.

    May 3, 2024 at 5:51 pm #563098

    Fletsch
    Participant

    Hi there

    01. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand whether it is our theme issue?

    When using another theme there are no price suffix and no unit of measure: https://nimb.ws/9kmgBcS
    Which is also logical as unit of measure is a feature from the Woodmart theme. So I guess the price suffix is also coming from your theme. But it makes no sense that it gets only displayed for products with a unit of measure. Should be displayed for all product or for none, no?

    Screenshot with Woodmart: https://nimb.ws/Lrq0la8

    02. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    You where right, the error was coming from a plugin that checked for broken links.

    Also since a recent update parts of the menu label are hidden: https://nimb.ws/xlVJT3P

    Any help for this? I tried various CSS changes but couldn’t get this label some layers up. z-index doesn’t seem to have an influence.

    Best regards,
    Reto

    May 4, 2024 at 9:49 am #563175

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. The Price Suffix is coming from WooCommerce. Navigate to WooCommerce > Settings > Tax > Price display suffix.

    02. Please try using the below Custom CSS code and paste it to Dashboard >> Theme Settings >> Custom CSS >> Global CSS section:

    .woodmart-nav-link .menu-label {
    bottom: 70% !important;
}

    Best Regards.

    May 6, 2024 at 5:24 pm #563639

    Fletsch
    Participant

    Hi Aizaz

    I’m sorry to say but this was a bit of a low quality support answer.

    01. The Price Suffix is coming from WooCommerce. Navigate to WooCommerce > Settings > Tax > Price display suffix.

    I know where the WooCommerce settings for the price suffix are. But this has nothing to do with my question. It seems pretty clear to me that the price suffix is displayed where a unit of measure is entered for the product. If none is entered, no suffix is displayed. I have tested it. But that makes no sense. For the individual prices in the shopping cart, either a suffix should always be displayed or none at all. This should not depend on whether you enter a unit of measurement or not. I think you should fix this error.

    Another screenshot: https://nimb.ws/NuqcSdr

    02. Please try using the below Custom CSS code and paste it to Dashboard >> Theme Settings >> Custom CSS >> Global CSS section:

    Thanks but that doesn’t look well. It’s sad that the label can’t go over the bottom header. :/ But I’ll try to find another solution then…

    Best regards

    May 7, 2024 at 10:33 am #563750

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

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