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Fatal Error Problem

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  • May 2, 2024 at 8:28 pm #562835

    riotable
    Participant

    Hello, for a reason I don’t know, my website crashed and I can’t access my homepage. I turned on debug mode and I see this error, what do you recommend me to do?

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    May 3, 2024 at 9:06 am #562914

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    May 3, 2024 at 10:05 am #562947

    riotable
    Participant

    i add my admin pw

    May 3, 2024 at 10:06 am #562948

    Artem Temos
    Keymaster

    Please keep all plugins that are not related to our theme temporarily turned off.

    May 3, 2024 at 10:10 am #562951

    riotable
    Participant

    ok i close all plugins

    May 3, 2024 at 10:22 am #562960

    Artem Temos
    Keymaster

    It seems to be working correctly now. Please test how it works.

    May 3, 2024 at 10:25 am #562965

    riotable
    Participant

    in my home page i see elementor codes

    http://aspelet.com/

    how can i fix this

    May 3, 2024 at 10:48 am #562973

    Artem Temos
    Keymaster

    It looks like you resaved your home page while the Elementor was turned off. Try to enable Elementor for this page in Dashboard -> Pages.

    May 3, 2024 at 11:51 am #563004

    riotable
    Participant

    I couldn’t fix it. Can you help me with this issue?

    May 3, 2024 at 11:53 am #563006

    Artem Temos
    Keymaster

    It looks like your home page is already broken and we can’t fix it. You need to either restore a backup or create a new page from scratch.

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