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low timeout limit on the server

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  • May 2, 2024 at 9:26 pm #562847

    oursuperhosting
    Participant

    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.
    What can I do?

    May 3, 2024 at 9:09 am #562916

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

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Viewing 2 posts - 1 through 2 (of 2 total)