Shop Page/Archive Variation change on products issue.

This topic has 9 replies, 2 voices, and was last updated 5 months, 2 weeks ago by Luke Nielsen.

Viewing 10 posts - 1 through 10 (of 10 total)

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May 6, 2024 at 3:23 pm #563575

DJLS1997
Participant

Hi,
I have certain products with variations let’s say for example Metal finishes in Gold & Silver. When I click on the variation on shop or any other archive page the variation do not work. However it works on individual product page.
Please have a look and help me solve this issue.

Thank you!

May 6, 2024 at 5:46 pm #563647

Luke Nielsen
Keymaster

Hello,

Please disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

Then activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

May 17, 2024 at 3:45 pm #566271

DJLS1997
Participant

Hi, is this thread still open ?

May 17, 2024 at 3:52 pm #566272

Luke Nielsen
Keymaster

Hello,

Yep, you can ask any questions you have.

Hopefully, you are doing well.

Kind Regards

May 18, 2024 at 8:57 am #566390

DJLS1997
Participant

I did as you have instructed above and still the issue exists. Even with no other plugins installed the variation doesn’t work on the archive pages. Can you please have a look and help me solve this ?

May 20, 2024 at 9:39 am #566607

Luke Nielsen
Keymaster

Hello,

Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

If you have a staging site, please send me access to it so I can make tests there.

Kind Regards.

May 20, 2024 at 4:19 pm #566783

DJLS1997
Participant

Hi,
I have deactivated all plugins that are not associated with Woodmart theme and activated the Parent theme as well.

May 20, 2024 at 5:56 pm #566878

Luke Nielsen
Keymaster

Hello,

1. Enable that attribute for the product grid – https://prnt.sc/KO9zkQ8a8-IF
2. Do not define attributes manually – https://prnt.sc/JDjYvk74xB2U, select them from the search here – https://prnt.sc/HAKg-fTscnG1 , https://prnt.sc/_FyVagAZoPp7

Then it should work correctly.

Kind Regards

May 22, 2024 at 6:24 am #567362

DJLS1997
Participant

It worked. Thank you!

May 22, 2024 at 11:59 am #567454

Luke Nielsen
Keymaster

Hello,

You are welcome! In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards
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