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Megamenu Display WP Rocket

Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 14, 2024 at 10:14 am #565396

    goalamarketing
    Participant

    Hi, you will see in the megamenu so that when I put the mouse over and it displays I have to disable WP Rocket, with WP Rocket active it does not work, you can pass me the exclusion line so that I add that line and exclude it so that it displays correctly?

    Thanks.

    https://confortonline.es

    May 14, 2024 at 10:42 am #565413

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    May 14, 2024 at 10:45 am #565419

    goalamarketing
    Participant

    If the problem is sure to come from the WP Rocket plugin, but this module has an option in configuration to exclude lines, so what I need is that you tell me if you know the line to exclude so that WP Rocket does not work on that file and the menu can be displayed correctly. I attach screenshots.

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    May 14, 2024 at 11:23 am #565438

    Artem Temos
    Keymaster

    It should work out of the box. That is why we want to check what is wrong with your website.

    May 14, 2024 at 12:27 pm #565484

    goalamarketing
    Participant

    Hi, I have replicated the website on a subdomain so that you can do the necessary tests. Please find attached the login credentials.

    May 14, 2024 at 12:34 pm #565488

    Artem Temos
    Keymaster

    Please keep all plugins that are not related to our theme temporarily turned off.

    May 14, 2024 at 12:43 pm #565493

    goalamarketing
    Participant

    check

    May 14, 2024 at 12:59 pm #565503

    Artem Temos
    Keymaster

    We have fixed this in WP Rocket configuration. Please test how it works now.

    May 14, 2024 at 1:05 pm #565506

    goalamarketing
    Participant

    Perfect! Thank you very much for your help!

    May 14, 2024 at 2:06 pm #565524

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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