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Set the default variant checked, no price is shown on the front end

Viewing 12 posts - 1 through 12 (of 12 total)
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  • May 15, 2024 at 12:52 pm #565791

    z976937999
    Participant

    After I set the default selected variant of the product, it can show that the variant is selected in the page, but it can’t show the price, only after clicking on the switch variant it can show it normally.

    • This topic was modified 5 months, 2 weeks ago by z976937999.
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    May 16, 2024 at 9:57 am #565992

    Hung Pham
    Keymaster

    Hi z976937999,

    Thanks for reaching to us.

    Please make sure you added Price to the selected variation https://prnt.sc/j6UzHHXEYi5f

    Best Regards.

    May 16, 2024 at 2:20 pm #566072

    z976937999
    Participant

    I confirm that this variant of the roommate price and only does not show up when it is selected by default, and shows up properly when the other variants are selected and switched back in

    May 18, 2024 at 6:59 am #566358

    Hung Pham
    Keymaster

    Hi z976937999,

    Thanks for your patience.

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    May 18, 2024 at 7:31 pm #566489

    z976937999
    Participant

    As I said this is an accidental case, not all products have this phenomenon

    May 20, 2024 at 7:48 am #566581

    Hung Pham
    Keymaster

    Hi z976937999,

    Admin credential is incorrect, please check again.

    Regards,

    May 20, 2024 at 9:31 am #566605

    z976937999
    Participant

    I rechecked my information and it is correct

    May 20, 2024 at 7:44 pm #566914

    Hung Pham
    Keymaster

    Hi z976937999,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    May 21, 2024 at 5:09 am #566966

    z976937999
    Participant

    Yes

    May 21, 2024 at 7:16 am #566974

    Hung Pham
    Keymaster

    Hi z976937999,

    I see you are using outdated WoodMart theme and WoodMart Core plugin, please create a dev site and update theme and core plugins to the latest version and let me know if it helps.

    Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Regards,

    May 21, 2024 at 8:14 am #566981

    z976937999
    Participant

    The new version of woodmart has changed the DOM structure of the main image of the detail page, causing my style to be affected

    May 22, 2024 at 8:33 am #567375

    Hung Pham
    Keymaster

    Hi z976937999,

    1. Could you please check how it works with the default WordPress theme like WooCommerce Storefront to understand if it is our theme issue or not?

    2. You are using Custom Single Product layout, which parts of WoodMart WooCommerce builder, so if you update theme to latest version, it won’t lose. However, I kindly recommend you do that in Staging first.

    Regards,

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