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Problem with “Product categories”

Viewing 12 posts - 1 through 12 (of 12 total)
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  • May 16, 2024 at 11:41 pm #566151

    admin-8400
    Participant

    Hello.
    I’ve tried to create my own layout for the archive page. I’ve added “Product categories”, set different properties and when it became in the carousel, it has had problems with render. Can you check it please?

    https://elintegra.alver.group/catalog/presentsbox/

    • This topic was modified 9 months, 2 weeks ago by admin-8400.
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    May 17, 2024 at 12:22 pm #566231

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now I have checked your site and the categories are showing fine.
    See Screenshot for clarification:
    https://ibb.co/PQw17jQ

    Check back your site and check the issue. If you have any questions feel free to contact us.

    Best Regards.

    May 17, 2024 at 1:02 pm #566247

    admin-8400
    Participant

    Yes, they are look good when it inits, but try to switch to the last slides, and you will see problem.
    Thanks.

    May 17, 2024 at 1:44 pm #566252

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards.

    May 17, 2024 at 2:29 pm #566256

    admin-8400
    Participant

    So, I’ve turned off all plugins, and left just Elementor, Elementor Pro, WooCommerce, and woodmart core, now you can go on the page, and check that this categories slider is broke.
    Try to switch slides, and go to the last slide, and behavior of these elements doesn’t work correctly.

    Video with problems:
    https://drive.google.com/file/d/1SEMnvYZWB_WtpDsZTiJbSFwmfAe6kHl7/view

    May 17, 2024 at 3:43 pm #566269

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.5.1 RELEASED” and update the required plugin and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    Let us know I will further check on your site.

    Best Regards.

    May 17, 2024 at 5:13 pm #566288

    admin-8400
    Participant

    It didn’t help, what else?

    May 18, 2024 at 8:56 am #566388

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now check back your site after completely clearing the browser cache and check the issue.

    Best Regards.

    May 18, 2024 at 2:47 pm #566453

    admin-8400
    Participant

    Yes, now it’s ok.
    And , what did happened?

    May 18, 2024 at 3:04 pm #566456

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have updated the Woodmart core plugin on your site and added the product categories widget. It is working fine.

    Best Regards.

    May 18, 2024 at 3:24 pm #566460

    admin-8400
    Participant

    Yes, now it’s ok.
    And , what did happened?

    May 20, 2024 at 9:19 am #566596

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have updated the core plugin on your site and the issue has been resolved.

    Best Regards.

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