Conflict with Smart Image Resize PRO plugin

This topic has 11 replies, 2 voices, and was last updated 5 months, 3 weeks ago by Artem Temos.

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May 30, 2024 at 7:25 am #569183

anndron88
Participant

Hello.
Problem happened approximetly week ago. Before this for 4 moths everything worked fine and no any problems at all.

Just for information:
Before write here I diactivated all plugins and left only Smart Image Resize PRO plugin. When it’s activated my website start work 5 time slower then before.
Before write here I tried same plugin with default Storefront with all activated plugins – everything works fine.

What problem I have…
First of all, as I mentioned before when this plugin is active website slow down and download page time by time for 10-20 seconds.
Secondly seems like something happening from theme side. This plugin resize all pictures to 1:1 but by some reason theme don’t show picture as necessary (seems like it takes some different Thumbnail picture size)

Here is screenshot where I marked images with red. Red – images not showing correctly, green – images showing correctly.
https://prnt.sc/oiVPL8lO8CTq

Here are screenshot from theme settings, as you recommened in some different topics but this doesn’t helped to me:
https://prnt.sc/hzV_qQaa9nk3

Hope for your support. To be honest I don’t know when exactly problem appears but seems like it was after last theme update. But before this website was moved to another hosting provider as well.

One more thing we mentioned (I don’t know is it connected with this problem or not), we get about 1000 messages about mistake :
PHP Warning: Undefined array key “class” in /var/www/public_html_vrlv/wp-content/themes/woodmart/inc/admin/init.php on line 33PHP.
I find your recommendation on forum but I didn’t found problem in plugins (maybe I do smth incorrectly when try to find).

May 30, 2024 at 9:20 am #569209

Artem Temos
Keymaster

Hello,

We tested your webiste but don’t see any performance problems. As for the image size, it is not squared even on the Storefront theme. Here is a screenshot https://gyazo.com/92341de31d5ba57d48b0ce5a3698af0e

Kind Regards

May 30, 2024 at 12:46 pm #569402

anndron88
Participant

Hello.
Seems like you didn’t tested website when plugin is on and when plugin is off. And seems like you didn’t tested in same way on Storefront.
One more thing – seems like you didn’t tried add new item on Storefront and new item on Woodmart.
Everything of this steps I made by myself and wrote in my problem description just to save your time =)

Once again but shortly:
When Woodmart active: If you will add new item, image not resizing automatically and website works slowly when plugin is on (pages opened in 6-8 seconds) and normally when plugin is off (pages open in 1-2 seconds). This was tested from different PC and browsers. Works bad in 100% situations.
When Storefront active: If you will add new item, image resizing automatically and website just work normally (1-2 seconds) with and wihout active plugin (1-2 seconds). Tested on different PC’s as well.

I mentioned in my problem that you need input TEST into search so see problem. Plugin not resizing all images, he resizes new added images. If image was added before plugin was installed – image will be not automatically resized.

Due of this, you can, for example, add new product when Woodmart theme is on (name it as Test222) and switch to Storefront theme then. Use search button and input “Test” and you will see that image have 1:1 size. On woodmart it will be not 1:1 and there are problem.

May 30, 2024 at 12:54 pm #569405

anndron88
Participant

Just want to mention that from our side we made some changes on server side because there wasn’t enough resources: https://prnt.sc/x47eUshC8ZuD.
Second thing, maybe you did smth maybe because resources was increased but 5 minutes ago I tried add new product and image was uploaded normally and worked normally on website. After this I wanted add one more but seems like your collegues was in and website was down, theme was changed and so on. I stopped use it to not disturb nobody from your side.

May 30, 2024 at 12:54 pm #569407

Artem Temos
Keymaster

Hello,

We disabled all plugins except Resize PRO and did the test.

1. We created a product Test222 with vertical image https://vr.lv/product/test222/

2. Then we switched to Storefront and create a new product with similar image size https://vr.lv/product/test3333/

https://gyazo.com/59a46a6d35be44ec93000060746a3d81

As we can see, there is no difference between them. Both images are not resized. Please check it and let me know if I did something wrong.

Kind Regards

May 30, 2024 at 1:17 pm #569418

anndron88
Participant

If you didn’t do nothing then resource increase https://prnt.sc/x47eUshC8ZuD helped us and with images problem was resolved.

But we still have speed problem (just try to check some pages (not admin pages)). After few test I see that speed problem begins when Elementor is turned on. And there are results:

Storefront + Elementor + Smart Image Pro plugin – everything is fast and pages loading is fast (page load speed 1-2 seconds)
Woodmart + Elementor + Smart Image Pro plugin – everything is slow (page load speed 6-8 seconds)
Woodmart + Smart Image Pro plugin – everything is fast and pages loading is fast (page load speed 1-2 seconds)
Woodmart + Elementor – everything is fast and pages loading is fast (page load speed 1-2 seconds)

We contact with Elementor but I I think that they will tell that everything works fine with Storefront due of this we need contact you again.

May 30, 2024 at 1:42 pm #569423

anndron88
Participant

One more update. Problem appears when Elementor is used mostly. Cart, Checkout, Product pages loading fast. Seems like I need contact to Elementor. Right?

May 30, 2024 at 2:16 pm #569443

Artem Temos
Keymaster

Could you please reproduce the speed issue on your website now and send us a direct link where we can check this?

May 30, 2024 at 3:10 pm #569460

anndron88
Participant

Yes, sure. Here are page samples.
1) https://vr.lv
2) https://vr.lv/merch
3) https://vr.lv/headphones-and-speakers

Our tests with Woodmart:

When Elementor and Plugin are turned on:
1) 3.66s https://prnt.sc/xnJxFxVl9Qv-
2) 7.35s https://prnt.sc/1AEoYxYo8Vx6
3) 3.22s https://prnt.sc/31XfEQkWagYa

When Elementor only is turned on:
1) 1.1s https://prnt.sc/I8KCWdhCSca5
2) 1.0s https://prnt.sc/qJVrPKtwHRWN
3) 0.96s https://prnt.sc/Yf5AjyMgX5lG

When Smart Resize Plugin only is turned on:
1) 0.56s https://prnt.sc/5GnVBkBtH7eE
2) 0.62s https://prnt.sc/dIODizmjeFbE
3) 0.49s

Our tests with Storefront:
When Elementor and Plugin are turned on:
1. 0.55s
2. 0.53s
3. 0.54s

When Elementor is turned on:
1. 0.49s
2. 0.51s
3. 0.49s

When Smart Resize Plugin is turned on:
1. 0.38s
2. 0.33s
3. 0.36s

May 30, 2024 at 3:22 pm #569469

Artem Temos
Keymaster

Hello,

This plugin slows down your website depending on the number of images per page. It is not related either to Elementor or our theme. Obviously, when the Elementor is disabled, there are no product images displayed on the home page. Also, our theme has product galleries and hover images so each product adds multiple images and make it even slower. If you test Storefront with 30-50 products per page (= 50 images), it will be slower too. Here are screenshots

https://gyazo.com/cc351de1500fba96984ec4f068357806\
https://gyazo.com/44966764b0600e6615086e2d444f6d69

May 30, 2024 at 3:24 pm #569470

anndron88
Participant

Ok. Understood. Thanks.
So you recommend contact plugin creator.
Thanks for your time. Will white him then.

May 30, 2024 at 4:54 pm #569520

Artem Temos
Keymaster

You are welcome. Feel free to contact us if you have any further questions.
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