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Fixes for Product Reviews Integration
- This topic has 3 replies, 2 voices, and was last updated 11 months, 1 week ago by
Luke Nielsen.
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June 7, 2024 at 10:33 am #571251
abhishekParticipantif i use eilfseight third party integrated with my WordPress WooCommerce website for google reviews and amazon products reviews but here is some issue with products page like I attached amazon products reviews in 71 reviews so here some change Like showing No. of Amazon Product Reviews in Reviews Section And also showing Star Ratings and The Most Important is No showing With Products Title with Star Ratings and Total no of reviews of products is also showing with Products Title. the reviews may not display correctly due to CSS conflicts or theme styling. You can add custom CSS to your theme to ensure the reviews and ratings are styled appropriately.
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You must be logged in to view attached files.June 7, 2024 at 11:36 am #571267
Luke NielsenKeymasterHello,
Could you please check how it works with the default Storefront theme?
Looking forward to hearing back from you!
Kind Regards
June 8, 2024 at 12:24 pm #571475
abhishekParticipantIssues with Displaying Amazon Product Reviews and Ratings
Hi Luke,
I’ve encountered an issue with my WooCommerce website where I’ve integrated third-party reviews from Amazon using the Eilfseight plugin. On the product pages, I’m experiencing several display problems:The number of Amazon product reviews is not correctly showing in the reviews section.
Star ratings are not displayed correctly.
The product titles are not showing with their respective star ratings.
The total number of reviews is not displaying with the product titles.
I suspect these issues are due to CSS conflicts or theme styling problems. I have attached screenshots for your reference (Screenshot-472.png and Screenshot-473.png).To troubleshoot, I’ve tested the functionality with the default Storefront theme, but the issues persist. I believe some custom CSS might be required to ensure the reviews and ratings are styled appropriately and displayed correctly.
Could you please advise on the necessary custom CSS or any other steps to resolve these issues?
Looking forward to your guidance.
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You must be logged in to view attached files.June 10, 2024 at 10:08 am #571660
Luke NielsenKeymasterHello,
I apologize for the delay.
In general, our reviews are built based on WooCommerce reviews, therefore if that works badly on the default Storefront theme, our theme is not causing that issue. Unfortunately, adding the CSS will not be enough to make it work as you want, It requires deeper customization and this is beyond our limitations and support policy.
I suggest you leave the reviews only from Amazon and hide the default reviews.
Let me know if you have any additional questions.
Kind Regards
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