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received email settings

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  • Author
    Posts
  • June 12, 2024 at 12:02 pm #572218

    elebrisdigital
    Participant

    Hello! Please tell me what to change in the settings in theme so that the letters received when paying in the online store are not displayed from the system e-mail of my hosting, but from our specified e-mail.
    For Example
    FROM: our@email.com

    Thanks!

    June 13, 2024 at 9:49 am #572410

    Hung Pham
    Participant

    Hi elebrisdigital,

    Thanks for reaching to us.

    This is related to WooCommerce email’s settings, please refer to the following article https://woocommerce.com/document/configuring-woocommerce-settings/emails/

    Regards,

    June 14, 2024 at 2:43 pm #572783

    elebrisdigital
    Participant

    Hello! We did everything according to the instructions, but the problem persists, please look at the attached screen.
    I am sending you access to the administration panel of the site, to possibly solve the problem, I hope you can help

    Thank you!

    Attachments:
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    June 15, 2024 at 9:20 am #572914

    Hung Pham
    Participant

    Hi elebrisdigital,

    Thanks for details.

    According to the screenshot, the email seems you are using Fozzy hosting and the email related to their email settings. I kindly recommend you to contact to them for more details.

    Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)