Price disappeared from pages
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Hi Support Team,
Could you please assist me? After some recent updates, the prices have disappeared on certain pages, specifically the SALE, CATALOGUE, and GIFT CARD pages. However, the prices are still displayed correctly on the shop pages.
Please see the attached screenshots showing the pages before and after the updates.
Thank you for your help.
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Hello,
Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
attached login details to private column
Hello,
Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Thank you in advance.
Kind Regards.
I confirm the permission for plugins deactivation
Hello,
After deactivating 3rd party plugins it started to appear – https://prnt.sc/ghY1RHzlgVIZ, then activated it back and on my side, it still appears https://prnt.sc/vZSGV8ZA51Bp
So if on your side there is no price, disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme
Then activate the plugins one by one, checking the issue to detect which one causes the problem.
Kind Regards
Hi Support team,
Can you please explain a bit on Enable the Parent theme, what you mean?
Hello,
Here is a screenshot for a better understanding – https://prnt.sc/UK3nqyo3w1V_
Thank you for your time.
Kind Regards
Thank you Support team, found plugin which was causing issue.
Thanks again
Hello,
My pleasure! Should you have any more questions, don’t hesitate to reach out.
Enjoy your day!
Kind Regards
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