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Products attribute filter keep reseting

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  • June 14, 2024 at 10:31 am #572694

    bv
    Participant

    Hello there,

    I have problem with products attribute filter which is keep resetting. It is related to my ticket #516787, but on the other website now. https://www.iguanahandmade.rs

    I don know how but products filter are keep resetting –
    this is the state to which it is keeping coming back:
    https://prnt.sc/HCk1yx5gWsFq

    And this one is which should be at present (we are updating the products with attributes):
    https://prnt.sc/OWzJKU1sOoVB

    So I need to go to admin – WooCommerce – Status – Tools – Regenerate the product attributes lookup table
    Please note that two people are keep updating products with attributes in the mean time – so is this have some kind affect on this?

    So the problem is that attribute filters are always resetting to some “default” count – i do not know how and why. Can you help me to understand the problem, and to solve it.

    Regards,
    Branislav

    June 14, 2024 at 3:34 pm #572802

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First Try to install the classic widgets plugins on your site if you have not:
    https://wordpress.org/plugins/classic-widgets/

    Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

    If you have any questions feel free to contact us.

    Best Regards.

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