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subcategories disappeared

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  • June 15, 2024 at 11:40 pm #573004

    MiniSputnik
    Participant

    Hello,

    i have some categories that inside i can see their subcategories and their products. But i have other categories that inside i can not see their subcategories, only products.

    Where can i find the option to activate or deactivate subcategories images on each category?

    I add picuture for better understanding.

    thanks so much

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    June 17, 2024 at 4:22 pm #573261

    Hung Pham
    Keymaster

    Hi MiniSputnik,

    Thanks for reaching to us.

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    June 18, 2024 at 2:10 pm #573505

    MiniSputnik
    Participant

    here it goes, thank you.

    June 19, 2024 at 1:22 pm #573795

    Hung Pham
    Keymaster

    Hi MiniSputnik,

    Thanks for details.

    Please edit the category https://prnt.sc/GPX_WlTZAbKW > and you can select Both to show products and subcategories https://prnt.sc/xrDei8VjAcSH

    Regards,

    June 19, 2024 at 1:38 pm #573807

    MiniSputnik
    Participant

    Ouuch! It was not so hidden… sorry, could not find it!
    Thank you so much Hung!

    June 20, 2024 at 11:17 am #574075

    Hung Pham
    Keymaster

    Hi MiniSputnik,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

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