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Variable product page error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #573919

    TradeSurvey
    Participant

    Hi,

    I’ve just noticed that variable products don’t display with the theme enabled, I just get an error page. Everything has been working fine up to now so wonder if it’s connected to the latest Woodmart update?

    I’ve copied the site to a dev environment and switched the template to Storefront and the variations display again.

    Please can you take a look?

    #573921

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    The password you provided before seems to be wrong and we can’t access.

    Thank you in advance.

    #573929

    TradeSurvey
    Participant

    Thanks I’ve disabled all the plugins and reset the password to access the admin.

    The variable products are showing again. Do I need to activate the plugins one by one?

    Thanks

    #574009

    Artem Temos
    Keymaster
    Xtemos team

    Yes, you can activate all plugins one by one to find out which plugin causes this error.

Viewing 4 posts - 1 through 4 (of 4 total)