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Sticky column doesn’t work on tablet

Viewing 11 posts - 1 through 11 (of 11 total)
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  • June 20, 2024 at 3:43 pm #574198

    Jean-Michel
    Participant

    Hi,
    I would like to make the column with the image gallery sticky, that works well too, but only on the desktop. This doesn’t work on a tablet. How can I change this?

    Best regards.

    June 20, 2024 at 3:45 pm #574199

    Jean-Michel
    Participant

    Here’s another picture

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    June 24, 2024 at 5:36 pm #575047

    Luke Nielsen
    Keymaster

    Hello,

    Could you please update access to the admin panel so I can check how it works on your side?

    Looking forward to collaborating with you!

    Kind Regards

    June 25, 2024 at 8:47 am #575164

    Jean-Michel
    Participant

    When accessing the admin area:
    IMPORTANT

    <span style=”color: #ff0000;”>Please do not switch or change the theme under any circumstances</span>

    June 27, 2024 at 12:45 pm #575904

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the parent theme?

    Looking forward to hearing back from you!

    Kind Regards

    June 27, 2024 at 1:08 pm #575911

    Jean-Michel
    Participant

    I’ve already tested this on staging, without success.
    I tested this with Sticky column on your demo site and found it doesn’t work there either. Sticky column is not possible starting from the size of the tablet.

    https://space.xtemos.com/demo/antares/product/bumblebee-side-table/?opt=product_thumb_two_columns_antares

    Isn’t there some way to get around this?

    Many thanks for your help.

    July 2, 2024 at 10:40 am #576967

    Luke Nielsen
    Keymaster

    Hello,

    Please accept my apologies for the delay.

    On my side, the Elementor has infinite loading – https://gyazo.com/2c4f7f82b5b3dce279a9fdf617b57a34 that is why I asked for permission to disable plugins. Also, may I create a test product template?

    Looking forward to hearing back from you!

    Kind Regards

    July 2, 2024 at 11:06 am #576991

    Jean-Michel
    Participant

    Elementor works perfectly for me. Deactivating the plugins would interrupt my purchases.

    You are welcome to create a test product template.

    Elementor is running: https://nimb.ws/saXqVtp

    Best regards: Jean

    July 3, 2024 at 2:59 pm #577443

    Luke Nielsen
    Keymaster

    Hello,

    Checked it on the test product and it still does not work, so it looks like there are some conflicts with the JS. May you clone the site and move it to the staging platform? In this case, the changes will not affect the production site.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Thank you for your time.

    Kind Regards

    July 4, 2024 at 10:58 am #580909

    Jean-Michel
    Participant

    Since yesterday afternoon, an HTML block https://nimb.ws/4ng5mzD has been missing. There was a “Sale” button here. Now it has simply disappeared and the HTML block is also gone. May I ask what exactly you did? I’ve never had anything like this before. Only you and I have access to the backend.

    July 5, 2024 at 9:54 am #581115

    Luke Nielsen
    Keymaster

    Hello,

    I didn’t touch the Header builder, only in product templates the test product page was edited – https://prnt.sc/aDATWT-l5wHf

    Check the HTML block that is defined to show that button – https://prnt.sc/uVMsa2x9iVMj, try to leave only the button – https://prnt.sc/jBU47R5ysXK5 like you have with the current available – https://prnt.sc/HohqSYIcRsxE

    Kind Regards

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Viewing 11 posts - 1 through 11 (of 11 total)