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OK What Going on?!

Viewing 17 posts - 1 through 17 (of 17 total)
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  • June 22, 2024 at 10:44 pm #574718

    iamkane1
    Participant

    This may be a glitch or may be my dumbass,,,, See pic…

    For some reason I can’t access the footer main, to use margin to lower it, as on front end it is way too high, no matter what I try, I can not move it, or edit it!? You can see when i hover my mouse over the areas where I would normally get access to use magrin, it’s gone?!
    What has caused this?? I just want to lower the margin of the footer, it’s way too high on the main product page i am building, link in pricate.,

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    June 23, 2024 at 12:35 am #574727

    iamkane1
    Participant

    ADDITIONAL:

    I have been looking around and it may appear to be some kind of global adjustment – as the footer on the pages where I can’t edit in elementor are where it is mostly off.. I am just unsure what exactly I did and no amout of playing about seems to get me closer, see pic attached, you can clearly see prices cut off as footer has been moved higher… What did I do here?

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    June 24, 2024 at 11:42 am #574886

    Luke Nielsen
    Member

    Hello,

    Send me access to the admin panel so I can check the site settings.

    Thank you for your time.

    Kind Regards

    June 25, 2024 at 9:12 am #575170

    iamkane1
    Participant

    Hi yes see private.

    June 25, 2024 at 9:29 am #575185

    iamkane1
    Participant

    I am just wondering if this issue is causing my submit button on contact form to disappear?

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    June 25, 2024 at 9:41 am #575188

    iamkane1
    Participant

    As I can see it is there when I look on the elementor page..
    But I can’t seem to easily edit the newsletter sign up box…

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    June 25, 2024 at 3:49 pm #575383

    Luke Nielsen
    Member

    Hello,

    Looks like the password is wrong – https://prnt.sc/PuzUXN-lGNTD

    In general, the issue comes due to a negative margin – https://gyazo.com/564458cdc6cf126693c3af6b45037559

    Kind Regards

    June 27, 2024 at 12:42 am #575761

    iamkane1
    Participant

    Hi please try this password… in private.

    June 27, 2024 at 12:45 am #575762

    iamkane1
    Participant

    See pic, it is hard to explain what is going on..
    If you see where the arrow is, this is where the edit button is for the email sign up box (that is too high), when i hover over it the pink edit box comes up for the above content… I never used to do this… Same on loads of pages… somethigng is not right.. I can’t even send email from contact page as the contact button missing, and on dome pages the prices missing from bottom of products…

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    June 28, 2024 at 12:26 am #576061

    iamkane1
    Participant

    Did that work?

    June 28, 2024 at 10:11 am #576134

    Luke Nielsen
    Member

    Hello,

    Edit this https://prnt.sc/YidUjci0GlYQ section and remove the margin-top value. Clear the cache and recheck the issue.

    Kind Regards

    June 30, 2024 at 11:09 pm #576561

    iamkane1
    Participant

    OK what about on the “SHOP” page?
    I can’t see to edit with elementor, thus moving the sign up banner lower, and it is clearly overlapping the info on products…?

    July 1, 2024 at 11:29 am #576658

    Luke Nielsen
    Member

    Hello,

    In general, that banner comes from the Prefooter, therefore navigate to Theme Settings -> Footer -> Prefooter -> Edit this block with Page Builder and adjust the margin there – https://prnt.sc/zIzV2nfj38sr, https://prnt.sc/W2RwH_y51mBH

    https://prnt.sc/e5UpNLZw4KIz

    Kind Regards

    July 1, 2024 at 8:09 pm #576851

    iamkane1
    Participant

    OK I have done all this now.. IN pre footer etc..
    I had contact and shop pages open and refreshed them once I had updated in pre footer.. I notioced that it also updated contact page, I was not looking for a master update on all… I was looking to just update the prefooter in SHOP… I then updated the prefooter in the contact page via elementor, and was surprised to itself was a global update for all pages with prefooter… I have had to find a happy medium and I think the shop page is right… just shocked there is ONLY a prefooter global adjustement option.

    July 3, 2024 at 9:27 am #577278

    Luke Nielsen
    Member

    Hello,

    If the Shop page is now ok, for other pages you can adjust the indentation to the latest section – https://prnt.sc/-X6lrRWJB2v6, thus you can adjust the indentation.

    Kind Regards

    July 4, 2024 at 1:00 am #580808

    iamkane1
    Participant

    Hi sorry I don’t understahnd?
    I need to adjust on my home page as the email sign up banner way too low, but if I adjust it higher it then covers up on the the prices on the shop page…? Surely I can adjust all of them independently?

    July 4, 2024 at 10:27 am #580896

    Luke Nielsen
    Member

    Hello,

    Edit the Home page and for the last section https://prnt.sc/ChBSj4WGq5ge add a negative margin-bottom so in such a way you can decrease the space on the home page and save the indentations on the shop/single pages.

    Kind Regards

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