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Checkout not showing correctly on certain dimension screens

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  • June 30, 2024 at 12:59 am #576498

    industgrafia
    Participant

    Hi, I have a problem visualizing the checkout page in certain screens. In mobile it works fine and large screen desktops as well, but when seen in smaller screens the fields start to cut. Is there an option to fix this. I have already tried to uninstall plugins in order to try and fix this.

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    July 1, 2024 at 12:34 pm #576702

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Maybe you are using WooCommerce Blocks. You need to remove them completely:
    Like this:
    https://monosnap.com/file/DYynCYO5DELtMiDQW2E99Yhx3TFPCs. Then define the Shortcode element with [woocommerce_checkout], save the page and check the issue.

    Best Regards.

    July 2, 2024 at 4:05 pm #577114

    industgrafia
    Participant

    Thank you, yes it was that.
    Using the shortcode it is all working correctly now. Thank you.

    July 3, 2024 at 10:18 am #577304

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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