Site give error after updating a plugin

This topic has 7 replies, 2 voices, and was last updated 4 months, 3 weeks ago by Luke Nielsen.

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June 30, 2024 at 1:38 pm #576516

kushan86
Participant

Hi

I had this website http://www.thesamz.com working well. but after updating the “Payhere” payment plugin my site gives an attached screen shot error message.

Payhere : https://www.payhere.lk
Wordpress plugin : https://profiles.wordpress.org/payhere/

Please give a solution.
Thank you.

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July 1, 2024 at 10:23 am #576623

Luke Nielsen
Keymaster

Hello,

Could you please check how it works with the default WordPress theme like WooCommerce Storefront to understand whether it is our theme issue or not?

Kind Regards

July 1, 2024 at 1:48 pm #576728

kushan86
Participant

Hi it’s working fine with my other sites, only Woodmart theme doesn’t work. but before update plugin it was working fine.

example : https://nangibaba.lk/

July 1, 2024 at 2:27 pm #576737

Luke Nielsen
Keymaster

Hello,

At the moment, I see that the site is working well – https://prnt.sc/mRHrUYOeFDIU, how do we replicate the issue?

Kind Regards

July 1, 2024 at 8:21 pm #576853

kushan86
Participant

Hello,

Site is working because I have disabled the plugin. Its a free plugin you can try installing it yourself too. please check.

Thanks.

July 2, 2024 at 11:47 am #577011

Luke Nielsen
Keymaster

Hello,

On my side, I do not have any issues. May I enable that plugin on your side and check how it will work?

I await your response.

Kind Regards

July 3, 2024 at 11:21 am #577356

kushan86
Participant

Hi
Today after some plugin updates (Mintpay), the site started working. but unable to make the payment due to Checkout page not loading.

How can I share the login details?

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July 3, 2024 at 2:39 pm #577430

Luke Nielsen
Keymaster

Hello,

You can send the access via the private area (below message area) – https://prnt.sc/ihfkypIuGxz3

Thank you for your time.

Kind Regards
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