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Category Background become smaller

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #577234

    henalon123
    Participant

    Hi there, After the latest update the category background image is visible in the correct size for 1-2 seconds and after that it shrinks automatically, its happening on both pc and mobile versions, i already tried to disable all plugins but its coming from your theme.
    Waiting for your response,
    Best regards.

    #577235

    henalon123
    Participant

    Here is a screenshot of the area im talking about

    #577279

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    #588762

    henalon123
    Participant

    I added the login info in the private area of my other site, i have the same problem on both sites.

    #588763

    Artem Temos
    Keymaster
    Xtemos team

    Could you please temporarily disable all plugins that are not related to our theme and remove the custom CSS code if any?

    Kind Regards

    #588764

    henalon123
    Participant

    ok deactivated successfully.

    #588766

    henalon123
    Participant

    actually the variation sizes on desktop version are ok, the problem is just on the mobile version, its way too small.

    #588888

    Artem Temos
    Keymaster
    Xtemos team

    Sorry, could you please clarify if you have a problem with the page title background or variation size?

    Also, most of the plugins are still turned on. Please disable them temporarily.

Viewing 8 posts - 1 through 8 (of 8 total)