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Cannot activate the theme – The purchase code is invalid

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • July 5, 2024 at 7:25 am #581083

    bconnesso
    Participant

    Hi, i have purchased the theme and when i activate the theme with the license key, it showing The purchase code is invalid.

    Please check.

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    July 5, 2024 at 7:29 am #581085

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you for purchasing our theme. We had temporarily issues with our API server. Please try to activate it now and let me know if it works.

    Kind Regards

    July 5, 2024 at 7:51 am #581090

    bconnesso
    Participant

    Same issue, cannot activate

    July 5, 2024 at 7:59 am #581091

    Artem Temos
    Keymaster
    Xtemos team

    Please send us your admin access so we can check. As for now, you can use the theme without activation.

    July 5, 2024 at 8:10 am #581092

    bconnesso
    Participant

    Please check private content

    July 5, 2024 at 11:35 am #581162

    Artem Temos
    Keymaster
    Xtemos team

    As we can see, the theme has already been activated on your website. Have you sorted it out?

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Viewing 6 posts - 1 through 6 (of 6 total)