Hi,
I am using Hike POS system for my store. The product sync was not working properly, so the sync should be for “products”, “customer profile” and “sales”. The sync for products was not working and i contacted the hike team and this is what they said:
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Hi there,
Thank you for showing patience while we were looking into your concern.
This is to inform you that we have received an update from our team about the concern “Product not synced from WooCommerce to Hike” that you reported. As per their update, they tried checking the WooCommerce logs in your WooCommerce account and found that the Orders and Customers webhooks are receiving properly from WooCommerce but there are no logs found for Products created or updated webhook. It looks like we are not receiving any webhooks for Product create/update.
We recommend you check with your WooCommerce developer and ask them to verify the Webhook fired logs for the same.
When Hike receives the webhooks properly from your WooCommerce then the products will get updated without any problems.
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How will I be able to fix this?
.
