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product picture issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #584955

    2545572427
    Participant

    Hi, I have upload some testing products
    I found that the product picrures size can’t show at same ratio like the sample products, how can I set that?

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    #585065

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your images differ in size considerably. You need to upload images of the same size.

    Please check this manual on how to configure:
    https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    Best Regards.

    #585194

    2545572427
    Participant

    I followed the instructions to set, but seems it only work for product image in “Shop”, not work for homepage “Ajax product tabs” product image.
    In tabs, I already set the image size to 600*600, but still not work, can you please let me know how to set it for homepage tabs image?
    You can see the picture in below link, the image is 1:1 as what I set.
    https://xtrabimmer.com/shop/

    But at homepage, the image is not cropped, not the ratio I set.
    https://xtrabimmer.com/

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    #585282

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to Pages > Edit page with page builder > Edit Ajax Products Tabs and in the style tab change the image size.
    https://ibb.co/vBH9cZJ

    Best Regards.

    #585325

    2545572427
    Participant

    Did you see my attached picture in last message? Am I do it right? I already set it in Elementor “Ajax product tabs” but don’t work.

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    #585375

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    #585448

    2545572427
    Participant

    Hi, thanks for your quick reply, please check Private Content field for details.
    I have another question, please help me too.
    Please see the attached picture, how can I remove the login/register from the mobile menu because we are making a B2B website, so no need client to login or register. I didn’t see that option in mobile menu.

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    #585563

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)