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product picture issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #584955

    2545572427
    Participant

    Hi, I have upload some testing products
    I found that the product picrures size can’t show at same ratio like the sample products, how can I set that?

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    #585065

    Hello,

    Your images differ in size considerably. You need to upload images of the same size.

    Please check this manual on how to configure:
    https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    Best Regards.

    #585194

    2545572427
    Participant

    I followed the instructions to set, but seems it only work for product image in “Shop”, not work for homepage “Ajax product tabs” product image.
    In tabs, I already set the image size to 600*600, but still not work, can you please let me know how to set it for homepage tabs image?
    You can see the picture in below link, the image is 1:1 as what I set.
    https://xtrabimmer.com/shop/

    But at homepage, the image is not cropped, not the ratio I set.
    https://xtrabimmer.com/

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    #585282

    Hello,

    Navigate to Pages > Edit page with page builder > Edit Ajax Products Tabs and in the style tab change the image size.
    https://ibb.co/vBH9cZJ

    Best Regards.

    #585325

    2545572427
    Participant

    Did you see my attached picture in last message? Am I do it right? I already set it in Elementor “Ajax product tabs” but don’t work.

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    #585375

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    #585448

    2545572427
    Participant

    Hi, thanks for your quick reply, please check Private Content field for details.
    I have another question, please help me too.
    Please see the attached picture, how can I remove the login/register from the mobile menu because we are making a B2B website, so no need client to login or register. I didn’t see that option in mobile menu.

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    #585563

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)