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Express Checkout buttons won’t show up

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • July 24, 2024 at 10:21 pm #585506

    a.sulich47
    Participant

    Hello!

    I have enables Apple Pay and Google Pay through WooPayments and limited their appearances only to the Checkout page, however neither will appear (I checked both on Safari and Chrome).

    Please, help?

    July 25, 2024 at 2:32 pm #585707

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards.

    July 27, 2024 at 12:43 pm #586151

    a.sulich47
    Participant

    Hello!

    Changes the theme to Storefront and the button appeared. It seems to be a theme issue. Attaching a screenshot.

    Attachments:
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    July 27, 2024 at 2:45 pm #586200

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    July 29, 2024 at 1:36 pm #586419

    a.sulich47
    Participant

    No problem, I added the login details in the extra information field.

    July 30, 2024 at 9:14 am #586628

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You’re using a custom layout, in this case, we have a special widget called “Woocommerce Hook” in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Best Regards.

    July 30, 2024 at 11:11 am #586676

    a.sulich47
    Participant

    Hi!

    I added the woocommerce hook widget and tried every single hook but nothing showed up either on desktop nor or mobile and in either language version. Am I doing something wrong here?

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    July 30, 2024 at 11:20 am #586679

    a.sulich47
    Participant

    Ok now after doing all that a critical error appears when I try to access or edit the check page… It was working fine before. I think it might be because I saved it with the last hook on the list. Please, help me bring it back too.

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    July 30, 2024 at 2:46 pm #586768

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated, and let me know I will further check on your site and give you a possible solution.

    Best Regards.

    July 31, 2024 at 1:21 pm #586977

    a.sulich47
    Participant

    Hello!

    I deactivated all plugins apart from Woodmart Core, Elementor, Woocommerce and WooPayments as I need it for express payments to work. I can now edit the layout again, but I tried all hooks and nothing appeared. I even imported a new layout and tried there too. Please, investigate it as I have no idea what to do anymore 🙁

    July 31, 2024 at 5:54 pm #587098

    Aizaz Imtiaz Awan
    Keymaster

    Hello

    Try to disable the custom layout for the checkout page and see if it works. You can do this in Dashboard -> WoodMart -> Layouts.

    Best Regards.

    July 31, 2024 at 6:07 pm #587103

    a.sulich47
    Participant

    Yes, it did work and I got the Apple Pay button but now my checkout page is a mess. I need to get back to the nice design. 😀

    August 1, 2024 at 10:08 am #587213

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now check back your site and check the issue.

    Best Regards.

    August 1, 2024 at 10:30 am #587222

    a.sulich47
    Participant

    It’s working now! thank you so much for your help 🙂

    August 1, 2024 at 11:36 am #587260

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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