Hello!
I racked my brain for days and days, and nothing was resolved, I thought the problem was in any other plugin.
Today, I decided to change the Woodmart theme to Storefront and by magic, it worked perfectly.
What problem is occurring?
1- Access the product and buy a Lite plan for example:
https://wabot.app.br/produto/wabot/
(Stripe gateway is in sandbox, you can test it as you wish)
2- After purchasing the first subscription, go back to the subscriptions:
https://wabot.app.br/minha-conta/subscriptions/
Click on view subscription
https://imgur.com/sbfDVGF
and below click on the button “Upgrade or downgrade”
https://imgur.com/CLXqs7G
3- The product page will open, choose any other plan + period and make the switch.
https://imgur.com/PFiJSVA
At the moment the error occurs, it is not possible to add the signature to the Cart, the cart simply remains empty.
https://imgur.com/YtGPLte
If I simply switch from Woodmart to Storefront:
https://imgur.com/RnKqqlS
Clicking the Subscription upgrade button and choosing a new plan
https://imgur.com/lKrYY7C
Bingo, it simply works, you can add the license to the cart and just pay the difference in the upgrade price, as it should work.
https://imgur.com/mYIRMqE
Can you urgently analyze this for me?
I need to put the website into production within 3 days.
Thanks.