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Container Stretch (Mobile Padding) Issue

Viewing 14 posts - 1 through 14 (of 14 total)
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  • July 29, 2024 at 4:43 pm #586509

    LiamTGCS
    Participant

    Hi team, I am not sure if this issue is related to the theme, or if it requires custom CSS.

    However, it appears there is a bit too much padding on mobile view.

    I will provide some screenshots for reference.

    In mobile view, there is too much padding left/right, it doesn’t utilize the devices full width, causing products to look crammed in mobile view.

    I tried to edit the products archive via Elementor, and noticed the [XTemos] Layout > Container Stretch.

    It seems like this fixes the mobile view, however, it seems to apply accross all views (Mobile, Tablet and Desktop).

    When I apply a container stretch, it seems to ruin the desktop view. So this isn’t going to work.

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    July 30, 2024 at 9:43 am #586640

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the website to take a better look at the issue there.

    Thank you in advance.

    Kind Regards

    July 30, 2024 at 10:22 am #586655

    LiamTGCS
    Participant

    Credentials below.

    July 30, 2024 at 2:29 pm #586760

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Elementor -> Site settings -> Layout -> set 0 value for each device of “Container Padding” – https://take.ms/AoEaU

    Clear the cache and check how ti works.

    Kind Regards

    August 4, 2024 at 2:14 pm #587849

    LiamTGCS
    Participant

    Hi Luke, I’m having issues with the product carousel, here is what it looks like in Elementor:

    https://s1.uhost.me/24/08/1de19b3f-15d1-4677-95b7-c44263c6d118/2TEf89.png

    However, here’s what it looks like on the Cart page:

    https://s1.uhost.me/24/08/6d57e828-da39-4213-a31e-888247747bd4/JFpvyQ.png

    You can see that the cart buttons aren’t aligned properly.

    I can confirm that “Even product grid” is ticked in ELementor under Style > Products design > Even product grid

    If you need admin login, the details are still the same.

    I’m not sure what’s going on… It’s very frustrating when there’s so many variables between Elementor and WoodMart theme settings. It feels like there’s no consistencies.

    If I set the “Products hover” under Style > Products design, to inherit from theme settings… where is this located exactly?

    August 5, 2024 at 10:46 am #587924

    Luke Nielsen
    Keymaster

    Hello,

    1. Enable the “Auto height” option here – https://take.ms/C087U, clear the cache and check how it works.

    2. The styles in Theme Settings can be changed here – https://take.ms/JFA5c

    Kind Regards

    August 5, 2024 at 12:12 pm #587959

    LiamTGCS
    Participant

    Hi Luke, same issue, doesn’t appear to have fixed anything, even after setting “Auto Height”.

    The buttons still appear unaligned; https://s1.uhost.me/24/08/00e116ed-2ac0-44f4-8257-9f2a59ded37a/jO0F2F.png

    August 5, 2024 at 3:36 pm #588076

    LiamTGCS
    Participant

    Also, Luke, aside from that issue with the Auto Height, is there a way to make the search URL’s more pretty?

    https://wemart.com.au/?s=icarsoft&post_type=product&product_cat=0

    Perhaps something like: https://wemart.com.au/?s=icarsoft/product/0

    August 6, 2024 at 4:38 pm #588493

    Luke Nielsen
    Keymaster

    Hello,

    1. Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    2. Check the below article for help:

    https://www.isitwp.com/how-to-set-up-pretty-permalinks-in-wordpress/

    Kind Regards

    August 8, 2024 at 5:19 am #588864

    LiamTGCS
    Participant

    Hi there,

    If it doesn’t effect my website, you can activate/deactivate plugins.

    Preferably, if you could put the store in maintenance mode, while you do the works, that’d be lovely.

    Via: /wp-admin/admin.php?page=wc-settings&tab=site-visibility

    With regards to #2, this isn’t correct. Please re-read my message.
    I’m talking about the search queries. The permalinks have nothing to do with search.
    I believe it’s more of a theme-related issue?

    August 9, 2024 at 4:53 pm #589338

    Luke Nielsen
    Keymaster

    Hello,

    1. We have fixed that issue on your side. In general, it will be fixed in the next update.

    2. The thing is that our search functionality comes from WordPress so please check how it works with the default Storefront theme to understand is that our theme issue or not.

    Kind Regards

    August 10, 2024 at 3:46 pm #589461

    LiamTGCS
    Participant

    Thanks for your reply,

    Could you tell me what was wrong with #1? Thanks!

    August 12, 2024 at 10:24 am #589606

    Luke Nielsen
    Keymaster

    Hello,

    1. It was our issue with the connecting styles.

    Thank you for your time and have a good day.

    Kind Regards

    September 12, 2024 at 9:39 am #596885

    Luke Nielsen
    Keymaster

    Hello,

    Please update access to the admin panel so I can check what is wrong with the Related product’s alignment.

    Thank you in advance.

    Kind Regards

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