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My account pages not working correctly

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  • #586721

    Nick
    Participant

    Hi, I’m using the Megamarket theme but when I click on the account pages like dashboard or orders or account details I only get the basic theme template. There is no My account left sidebar menu or account content on those pages.

    Any help much appreciated.

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    #586762

    Luke Nielsen
    Member

    Hello,

    Looks like the access is wrong – https://take.ms/mltvr, please update it and let me know.

    Thank you in advance.

    Kind Regards

    #586785

    Nick
    Participant

    Hi Luke, strange, that login works for me. Try this one instead please…

    See Extra info.

    #586818

    Luke Nielsen
    Member

    Hello,

    Now check the my account page and let me know if that works for you – https://take.ms/gYv4D

    Thank you for your time.

    Kind Regards

    #586824

    Nick
    Participant

    Yes that’s working now. Thank you. What was causing it?

    It has some code displayed below the left hand menu? See screenshot.

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    #586834

    Luke Nielsen
    Member

    Hello,

    1. Such a page should have this https://take.ms/YZI7b shortcode.

    2. Clear the sidebar related to My account in Appearance -> Widgets – https://take.ms/4uq1T

    Kind Regards

    #586838

    Nick
    Participant

    Thank you for all of your help today Luke 😉

    #586906

    Luke Nielsen
    Member

    Hello,

    You’re welcome! I’m glad I could help resolve the issue. If you have any more questions or need further assistance, feel free to reach out.

    Wish you all the best.

    Best regards

Viewing 8 posts - 1 through 8 (of 8 total)

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