Mobile checkout 404 error
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Hi,
i can´t checkout on a mobile device, I get the 404 error. On desktop it works but not on a mobile device. Can you help me fix that?
Hello,
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Hi , I´m sorry. Can you explain how to do that ? I’am very new in this and i don’t want to do it wrong haha.
Thank you
You can change the theme in Appearance -> Themes and test how it works to see if it is a theme bug or not.
Ok, i tried it in the twentytwenty theme , and it is not working.
i don´t get a 404 but the page doesn´t go to the checkout. it keeps loading.
Hi, can you help me please?
I changed the theme to Twenty Twenty.
Than checked it but it kept loading and didn’t check out. Now i changed it back to the Woodmart theme but the if i look on my mobile the theme is still the twentytwenty one. Can you please look for me ?
update: i already fixed the theme.
but the mobile check out still is not working. so i just need help with that
thank you
Hello,
It looks like a cache issue on your server. Please contact your hosting provider for help on this matter. It is not caused by the theme.
Kind Regards
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