Ok. So I did what you suggested above. I relocated the translations to the languages/loco/themes/.
Screenshot of the relocation: https://snipboard.io/ePHqQy.jpg
After doing so the problem reappeared.
Based on the FAQ that you provided it says that if the subfolder above does not work, try to move it to wp-content/languages/themes/. (System folder – might be deleted if WordPress core gets an update).
I quote directly from the FAQ you provided: This is the standard (unsafe) WordPress location. If this location works, then the problem may be in the theme/plugin that loads the file..
I have also pasted a link on the private content area, of the shop page, where you can see the text in English and untranslated.
Something seems not right here. Can you please check this with the developer? Might be something else that creates the problem.
Best Regards
