Perfect Money is not working with Woodmart
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Hello,
I was using Porto theme but now I installed Woodmart theme and since then my Perfect Money is not working:
When we select Perfect Money as payment gateway and click to proceed with the payment, the page just refreshes and Perfect Money window doesn’t open. Please check it by yourself: http://www.saleleads.net
It seems that the issue is with Woodmart theme because when I change the theme the issue resolved.
I am losing clients, please help me with it
Thank you
Faiz
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please send us a video of how it works with the default WordPress theme so we can test it and see the difference?
Kind Regards
XTemos Studio
Hello,
Please see the attached screen recording.
I used Astra theme
Your quick help will be appreciated because I am losing client.
Thank you
Faiz
Video couldn’t uploaded in the last message.
Here’s the screen recording download link: https://we.tl/t-xzFviIA5kh
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
Hello,
My website is live and clients are active.
I will request you to disable the plugins when you are working on the website so the website has minimum downtime.
See the login details in Private content section
Regards
Faiz
In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
.
