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error update

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  • #588308

    horacioaryan1972
    Participant

    Hello, it happened to us that when updating the site 2 problems occurred:

    Good morning
    We just entered and the 2 problems persist
    Problem 1: we get an error when entering with https://lifecycle.com.ar/wp-admin/, it stays in preload and does not enter (we attach images with the name > error does not enter wp-admin and > entry waiting )

    Problem 2: when entering any action of the Elementor plugin it gives an error, and does not allow anything to be modified, we attach sequence images note A – B and C)

    thank you

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    #588406

    Luke Nielsen
    Member

    Hello,

    Please send me the relevant link to the wp-admin page: https://take.ms/Jg2ur

    Thank you in advance.

    Kind Regards

    #588475

    horacioaryan1972
    Participant

    Good morning, did you read problem 1 of my communication? , that is exactly what happens when we try to access it through wp-admin

    #588476

    horacioaryan1972
    Participant
    #588547

    horacioaryan1972
    Participant

    we had to deactivate 5 plugins for wp-admin to work

    #588548

    horacioaryan1972
    Participant

    Sorry, I attached an image capture of the plugins that do not work, as soon as they are reactivated the wp-admin does not work

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    #588643

    Luke Nielsen
    Member

    Hello,

    Okay, understood. Now, try to activate them one by one checking which one exactly causes this issue.

    I look forward to hearing back from you!

    Kind Regards

    #588847

    horacioaryan1972
    Participant

    Any of the ones I activate crashes wp-admin. give them access

    Please try what I say

    #588964

    Luke Nielsen
    Member

    Hello,

    Yep, I see. Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)