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#588500

leshimedia
Participant

I would like to share the solution I found for the mentioned problem:

The error was preventing the cart total element from being visible and the “order-received” process from being completed. When seeking assistance from Elementor Pro support, I was informed that the problem was related to the Woodmart theme.

After some research, I found that Elementor Pro activates the WooCommerce option in the site settings. In these settings, it is possible that Elementor Pro uses the default WooCommerce settings, which may not be compatible with the Woodmart theme settings.

How did I resolve the problem?
To resolve the issue, it was necessary to change the checkout summary page to “checkout” (it was previously set to “shopping cart”). This change fixed the problem, and everything returned to functioning correctly.

I would appreciate it if you could include a more solid solution in a future patch and/or update, if possible.

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