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After installing the theme, errors occurred that must be fixed.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 7, 2024 at 2:34 am #588597

    kannour
    Participant

    hello

    Errors occurred after installing the theme. We want to fix it.

    1- Directories and sizes. In WordPress tools. it doesn’t appear. It’s loading all the time. https://prnt.sc/5hw0ufcUoPS_
    2- Errors appeared in the hosting error logs. Please fix it
    Error logs are:

    2024-08-06 17:48:49 UTC [apache][autoindex:error] [pid 84806] [client 66.249.77.109:12136] AH01276: Cannot serve directory /home/customer/www/kannour.com/public_html/wp-content/uploads/2021/12/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive
    ‮
    2024-08-06 17:13:02 UTC [nginx][error] 20819#0: *9205210 openat() “/home/u836-2vv5wgnznqtq/www/kannour.com/public_html/.well-known/assetlinks.json” failed (2: No such file or directory), client: 66.249.77.109, server: kannour.com, request: “GET /.well-known/assetlinks.json HTTP/1.1”, host: “www.kannour.com”
    ‮
    2024-08-06 14:19:48 UTC [nginx][error] 67550#0: *8938450 openat() “/home/u836-2vv5wgnznqtq/www/kannour.com/public_html/.well-known/apple-app-site-association” failed (2: No such file or directory), client: 72.14.199.72, server: kannour.com, request: “GET /.well-known/apple-app-site-association HTTP/1.1”, host: “kannour.com”
    ‮
    2024-08-06 13:56:52 UTC [nginx][error] 31014#0: *8904183 openat() “/home/u836-2vv5wgnznqtq/www/kannour.com/public_html/.well-known/assetlinks.json” failed (2: No such file or directory), client: 74.125.150.3, server: kannour.com, request: “GET /.well-known/assetlinks.json HTTP/1.1”, host: “www.kannour.com”
    ‮
    2024-08-06 11:31:25 UTC [nginx][error] 61111#0: *8710084 openat() “/home/u836-2vv5wgnznqtq/www/kannour.com/public_html/.well-known/apple-app-site-association” failed (2: No such file or directory), client: 74.125.150.7, server: kannour.com, request: “GET /.well-known/apple-app-site-association HTTP/1.1”, host: “www.kannour.com”
    ‮
    2024-08-06 01:35:30 UTC [apache][autoindex:error] [pid 33950] [client 66.249.68.7:12136] AH01276: Cannot serve directory /home/customer/www/kannour.com/public_html/wp-content/uploads/2021/08/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive
    ‮
    2024-08-05 20:56:36 UTC [apache][autoindex:error] [pid 19496] [client 66.249.68.6:12136] AH01276: Cannot serve directory /home/customer/www/kannour.com/public_html/wp-content/uploads/2022/07/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive

    thank you In advance

    August 8, 2024 at 3:04 pm #589022

    Luke Nielsen
    Member

    Hello,

    I apologize for the delay.

    1,2 . Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not? Because the paths that you describe are related to WordPress.

    Looking forward to hearing back.

    Kind Regards

    August 8, 2024 at 10:34 pm #589120

    kannour
    Participant

    We only saw these errors after changing the theme.
    Currently, our website is running advertising campaigns. We do not want any apparent customer errors.

    August 9, 2024 at 2:48 pm #589285

    Luke Nielsen
    Member

    Hello,

    Please clone your website and move it to the staging platform so I can investigate the issue there and in such a way your main website will not be affected.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

    August 10, 2024 at 1:55 am #589397

    kannour
    Participant

    A copy has been created

    August 12, 2024 at 4:44 pm #589712

    Luke Nielsen
    Member

    Hello,

    1. Checked that issue on the default theme and there is the same issue – https://take.ms/iNdal

    2. As for the hosting error logs, as I don’t have access to the server, could you please enable the default theme on the staging site and check those errors on the server?

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)