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Checkout page diverts to the homepage

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • August 14, 2024 at 11:27 pm #590172

    cam.man
    Participant

    Hi

    we can’t get to the checkout page at all and it keeps redirecting to the homepage.
    Any idea how to fix this ?

    August 15, 2024 at 12:35 pm #590307

    Hung Pham
    Keymaster

    Hi cam.man,

    Thanks for reaching to us.

    Please make sure you set checkout page in WooCommerce > Settings https://woocommerce.com/document/woocommerce-pages/

    Regards,

    August 15, 2024 at 1:52 pm #590322

    cam.man
    Participant

    Yes

    August 15, 2024 at 2:54 pm #590351

    Hung Pham
    Keymaster

    Hi cam.man,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    August 15, 2024 at 2:56 pm #590352

    cam.man
    Participant

    Hi

    Feel free to do that, but we have tested it with only a few plugins active and this did not resolve the issue

    August 16, 2024 at 12:41 am #590438

    cam.man
    Participant

    I have done reset to the theme setting after exporting the current setting and the checkout worked fine, but not sure what’s is the reason for the diversions in the current settings, so please help to find what’s the wrong with current theme settings

    August 16, 2024 at 11:38 am #590516

    Hung Pham
    Keymaster

    Hi cam.man,

    You need to disable Catalog mode option to hides Add to cart button in Theme Settings > Shop > Shop.

    Kind Regards

    August 16, 2024 at 11:58 am #590522

    cam.man
    Participant

    Great support thank you, Checkout works now
    please close this ticket as resolved 🙂

    August 16, 2024 at 1:10 pm #590540

    Hung Pham
    Keymaster

    Hi cam.man,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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Viewing 9 posts - 1 through 9 (of 9 total)