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Paypal advanced checkout (Credit card form not showing)

Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 16, 2024 at 5:45 am #590445

    adtcg.com
    Participant

    We have 2 options available for payment.

    Paypal and paypal advanced checkout (Which is the credit card form on the website.

    When I turn off the layout pages, the form shows, when I put the nice layout back, the form disappears. I tried everything, can you help?

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    August 16, 2024 at 9:53 am #590480

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You’re using a custom layout, in this case, we have a special widget called “Woocommerce Hook” in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Here is a tutorial that should help you https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Best Regards.

    August 16, 2024 at 9:55 am #590481

    adtcg.com
    Participant

    Hello, I saw this response to another person on here and I tried it as well. There are no hooks that work for this.

    We also can’t get the google pay and other buttons to show on checkout page.

    Is there anyway you can just make the checkout page match the theme with button colors etc and just leave the woocommerce native checkout page?

    August 16, 2024 at 3:00 pm #590583

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    This issue is related to the layout builder that you used on your checkout/cart pages because the plugin uses special hooks to show buttons that are not present on the default page builder checkout/cart layout. Two different approaches can fix it:

    1. Disable the layout builder on your checkout page.

    Or

    2. Add two “WooCommerce Hook” elements to your checkout layout page, and choose “woocommerce_after_checkout_form” on checkout page (https://monosnap.com/file/7IJieSSezKMH4D5EA5rgDppduwxDLo) and “woocommerce_after_cart_table” in another on cart page (https://monosnap.com/file/6ExOsXPkMtDoXAw4OjgYf7VN2fs3jb)
    Screenshot “Screenshot-g7sdm.png”

    Best Regards.

    August 16, 2024 at 4:19 pm #590607

    adtcg.com
    Participant

    I did as you said. I added the hook to the checkout layout page and also the cart page, however the problem persists.

    August 17, 2024 at 11:39 am #590677

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    August 19, 2024 at 11:44 am #590877

    adtcg.com
    Participant

    Hello,

    So i reverted to removing the layout / blocks and the paypal checkout is showing with the express paymen options as well, however our coinbase payment method refused to show.

    When I turn off the theme it works perfectly (Or use a 3rd party flow cart), but will not show in the cart no matter what I do.

    Please see the attachments.

    Problem: coinbase payment method does not show in checkout
    tested: removed theme = Works
    Tested: Used theme + 3rd party checkout page = works
    Use base wordpress or theme’s layout = does not show

    August 19, 2024 at 3:10 pm #590982

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the screenshot of the payment options which are not showing on the Cart and checkout pages?

    Best Regards.

    August 19, 2024 at 5:22 pm #591040

    adtcg.com
    Participant

    Here is a sample image – it’s coinbase

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    August 20, 2024 at 2:39 pm #591283

    adtcg.com
    Participant

    I’m still waiting for a reply

    August 21, 2024 at 10:58 am #591472

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    If you use a layout builder, then to display additional payment methods created via the payment option, the necessary hooks need to be manually added using the layout builder.

    We have added them to your layout, now you should check it.

    Best Regards.

    August 21, 2024 at 11:00 am #591477

    adtcg.com
    Participant

    OMG. THANK YOU SO SO SO MUCH!

    So, how would I add a hook for the express checkout? The buttons for people to select such as Google Pay, Apple Pay etc?

    You are incredible! Thank you!

    August 21, 2024 at 11:11 am #591479

    adtcg.com
    Participant

    what I mean is these buttons. They show when you click “paypal” however they should always show, is this possible?

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    August 21, 2024 at 12:57 pm #591510

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The plugin is responsible for showing and hiding these buttons, and we cannot affect its operation.

    Best Regards.

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Viewing 14 posts - 1 through 14 (of 14 total)