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WPBakery Page Builder wont work with Woodmart Core active

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • August 20, 2024 at 7:35 pm #591359

    sebastianviteri
    Participant

    Hi, for some reason WPBakery Page Builder wont work with Woodmart Core active, if i disable it, i can use bakery, but of course the content wont work in front end, so i have to make changes with core disabled, and then enable every time, and the major issue is that woodmart widgets are being removed while doing this.

    August 21, 2024 at 9:00 am #591426

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    August 21, 2024 at 4:25 pm #591554

    sebastianviteri
    Participant

    Hi, here are the credentials, also some feedback, i have 3 sites with woodmart, i’ve had about 5 years of experience with the theme and it’s the first time with this issue, the client is using a godaddy hosting, for some reason, that is related as in my VPS it works fine, i tuned php.ini to meet all the minimum requirements and deactivated all plugins, i’m out of ideas, it only works fine with woodmart core deactivated, also here is a the debug.log: https://biomecanicsecuador.com/wp-content/debug.log

    Let me know if you need ftp.

    August 21, 2024 at 5:18 pm #591572

    Artem Temos
    Keymaster

    Please provide us with your FTP access so we can check what is wrong.

    August 21, 2024 at 7:56 pm #591619

    sebastianviteri
    Participant

    yes here:

    August 21, 2024 at 7:57 pm #591620

    sebastianviteri
    Participant

    sorry please try this, server host is biomecanicsecuador.com, the other http://ftp.biomecanicsecuador.com is not working.

    August 22, 2024 at 5:30 pm #591861

    Artem Temos
    Keymaster

    Hello,

    We have investigated the issue and see that it is stuck in the place where WPBakery does json_encode. Due to the large amount of elements, your server can’t process this function for some reason. Unfortunately, we don’t know why it can’t proceed. You can try to consult with your server providers or try another host for your website.
    https://monosnap.com/file/F0wjDj6rAhymb37vXJKlSSyVocQLih

    Kind Regards

    August 22, 2024 at 7:52 pm #591901

    sebastianviteri
    Participant

    Hi guys, i upgraded the plan to Deluxe, could you check again if it persists?

    August 22, 2024 at 8:27 pm #591904

    sebastianviteri
    Participant

    With woodmart core deactivated the post edit works, why is it causing bakery to crash like this, bakery on its own is working.

    August 22, 2024 at 10:10 pm #591910

    sebastianviteri
    Participant

    Guys i migrated the site to namecheap, we can check in a few hours after propagation.

    August 23, 2024 at 3:07 am #591922

    sebastianviteri
    Participant

    It works fine now, thanks!

    August 23, 2024 at 9:09 am #591946

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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