Cannot install woodmart theme although requirements are met

This topic has 4 replies, 2 voices, and was last updated 3 months ago by Hung Pham.

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August 21, 2024 at 5:10 pm #591569

Christian |cswebdesigns
Participant

Hello,

I want to install woodmart on a new website.

First I got the error message “expired link, try again”, so I increased all values as required (followed your documentation here: https://xtemos.com/docs-topic/requirements-wordpress-set-up/).

Now when i click on install, it is not going further than “Unpacking the package…”. Even the loading icon stops after a while in the browser tab.

See admin access in private content.

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August 22, 2024 at 10:09 am #591665

Hung Pham
Keymaster

Hello Christian |cswebdesigns,

Thanks for reaching to us.

Actually, this issue mostly occurs because of the Max Upload Size Limit on Site from the Server-End. It is usually by default set to 1 or 2MB, so please ask your Hosting Provider to increase your Max Upload Size limit.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

Further, regarding knowing the Requirements of the WoodMart Theme, you can check out the following Documentation Guide:
https://xtemos.com/docs-topic/requirements-wordpress-set-up/

Kind Regards.

August 22, 2024 at 10:16 am #591677

Christian |cswebdesigns
Participant

Would be nice if you would properly read tickets of your clients.

1) I even sent you the exact same documentation about the max upload size limit AND a screenshot that I DID THAT!!!

2) Also sent by myself. See screenshot I sent from website health.

Please have a look again, your answer does not help at all!

August 22, 2024 at 5:27 pm #591860

Christian |cswebdesigns
Participant

You can close this topic. I fixed it by setting woodmart up on my DEV server and migrated it then to the clients server.

Must have been something with the server configuration but the values looked fine. So no clue..

August 22, 2024 at 5:53 pm #591871

Hung Pham
Keymaster

Hello Christian |cswebdesigns,

The admin link has been expired, please provide new one and I will check your issue.

Kind Regards.
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